Speak Your Truth
Sunday, February 25th, 2007![]()
Have you ever been blindsided by some feedback, requested or otherwise, that was completely unexpected? Perhaps feedback that tipped you off your center? This recently happened to me twice in the same week.
Not all feedback is going to be what we “want” to hear but it does not mean we “shouldn’t” hear it. The first feedback I received was an email from a reader that started with “Shame on you Mr. Stein.” This reader felt that an article I wrote about getting caught up with work and resisting time with my daughter was appalling. After my first gut reaction, which was to defend my point, I found myself sitting with what the reader had said and was able to digest the email. I saw that, for me, there was nothing to justify and I let it go.
Yesterday, however, was a bit different. I received an email from a reader at Ameriprise Financial. He shared a valid concern about last week’s MMM titled “Neuro-Forecasting”. After reading the email, I immediately saw his point of view and realized that nowhere in the article had I discussed how the lecture at Ameriprise inspired me. The Trainer, at that lecture, spoke of Moral Intelligence and the importance of helping clients understand emotional decision-making. What I neglected to include in that MMM was the acknowledgement of that company's sense of responsibility to educate their staff, clients and their community. This lecture actually stimulated further thinking on my part in neuro-topics that lead me to writing that MMM.
I must admit I felt heartsick for quite a while as I sat at a blank email screen wondering how to accurately respond in a way that would express my sense of embarrassment as well as my gratitude for the courage it took to share this feedback. This invaluable feedback, however hard it was to hear, inspired me to see where I missed the mark.
The workplace is a ripe place for giving and receiving feedback. The lesson I learned this week is two fold. First, we often miss the opportunity for contribution by choosing not to provide constructive feedback out of fear of making waves or being misunderstood. And second, we can continue to cultivate an inner awareness and openness to receive what we may not “want” to hear in an effort to hear some vital truth. Not doing either can lead to layers of resistance in your working environment and cause huge communication breakdowns.
Monday Mindfulness
Notice where you’re resisting either giving or receiving constructive feedback with someone in your community and make a step to give or receive in an open and connected way.
Mindful Offerings

